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Puget Sound Energy scores high in service quality while positioning for solid growth

Puget Sound Energy's (PSE) future looks bright. It is one of the lowest cost combined electric/gas companies in the United States in 2000.

News

Findings of a new survey suggest that consumers are interested in dealing with their energy suppliers over the Internet, but only half the customers who deal with energy providers over the Internet are satisfied with the results. According to the survey these high-tech households are more critical of their utilities than other consumers.

IT BITS

American Electric Power, GPU and Allegheny Energy will own 90 percent of the venture, America's Fiber Network.

Getting Ink in Computer Publications

Whether you're an entrepreneur with a new Web site or part of a large organization offering diversified products or services, if your job has to do with computers or the Internet, you may be able to profit from being written up in a computer publication.

PSE&G integrates outage management

M3i Systems Inc. was selected to provide New Jersey Public Service Electric & Gas (PSE&G) an integrated outage and dispatch computer management system.

Lawrence R. Codey, president and COO of Public Service Electric and Gas Co. and

Lawrence R. Codey, president and COO of Public Service Electric and Gas Co. and a member of the board of directors of its parent company, Public Service Enterprise Group, will retire in February. He has been with the corporation for 26 years, serving the last eight years as president. He will be succeeded as head of PSE&G`s electric and gas transmission and distribution businesses by Alfred C. Koeppe, currently senior vice president-corporate services and external affairs and the former presiden

Sempra, PS&G expand Latin presence:

Chilquinta SA of Chile entered into an agreement to sell Chilquinta Energia SA, an electric and natural gas distribution company with operations in Chile, Argentina and Peru, to Sempra Energy and Public Service Enterprise Group in a transaction valued at $830 million. Sempra Energy and PSEG will acquire 90 percent of the shares of Chilquinta Energia and will make a tender offer to acquire the remaining 10 percent of the shares from other shareholders in Chile. Sempra Energy already has natural g

Utility Provides Unique Value-added Service

Public Service Electric and Gas Company (PSE&G) offers more than electric and gas service to residents in New Jersey, they also offer appliance service contracts. Recently PSE&G`s WorryFree Service was expanded to include refrigerators, dishwashers and washing machines. One year replacement parts contracts range from $45 for washing machines and dishwashers, to $65 for refrigerators. Contracts include all labor for covered parts.

Customer Service Takes Center Stage as Competition Emerges

If you aren`t sure where the utility industry is heading, don`t feel too bad. It is hard to tell these days. It is clear, however, that things are changing and they are changing dramatically. If you don`t think so, consider this: Enron Corp. recently offered California consumers two weeks of free electricity and electric rates 10 percent lower than in 1997.

PSE&G Becomes Nations Largest CDPD Network User

Public Service Electric & Gas Co. (PSE&G), New Jersey`s largest utility company, is in the final stages of rolling out a mobile data system to communicate with more than 700 field service workers in its residential, commercial and industrial appliance service business. As a result, PSE&G has become the single largest user of cellular digital packet data (CDPD) wireless network technology in the United States. The mobile data system is expected to allow PSE&G to complete two more service calls pe