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Customer satisfaction with energy providers falters for second straight year, American Customer Satisfaction Index...

According to the 2019-2020 American Customer Satisfaction Index (ASCI) Energy Utilities Report, customer satisfaction dropped 1.5% to 72.1 (on a 0-100 scale). Overall in the sector, customer satisfaction with natural gas delivery fell 3% with an index score of...

Carey A. Smith joins Edison International, Southern California Edison boards

Edison International and Southern California Edison said Carey A. Smith has been elected to the board of directors of each company, effective Oct. 24.

Drone-powered transmission inspection company receives funding for BVLOS

Aeriosense Technologies announced this week that LOOKNorth, the Canadian Centre of Excellence for Commercialization and Research for remote sensing innovation, has awarded it strategic project funding for the acceleration of UAS-based beyond visual line of sight (BVLOS) operations.

Southern Co. CEO tells CNBC that utilities must run business independent of politics

A good economy and growth in southeast U.S. business climate—including a 1 percent rise in both retail electric sales and customer base in 2018—sparked the good report.

Grid operators need to prepare for increase in EVs

Only one percent of the vehicles on the road today are Electric Vehicles (EVs). This limited number of cars, trucks and buses pose no immediate threat to the nation's grid integrity. But what happens as these numbers grow? What risks will utilities encounter as millions more EVs connect to the grid for their essential charge?

Southern Co. adds Google, PG&E Execs to Board of Directors

Southern Co. has named a longtime technology consultant and the former CEO of Pacific Gas & Electric's parent company to its board of directors. Janaki Akella and Anthony F. Earley, Jr. were appointed as independent directors effective January 2. 

Better realtime loss analysis tells utilities where solar, storage DER make sense

Consumers who flip on lights and power up the ever-growing number of devices in their living rooms are receiving electricity from a grid that has to generate two Watts of electricity for every one Watt delivered. Put another way, the Department of Energy estimates that more than 60 percent of the source energy used to generate electricity is lost before it is consumed in our homes. Other estimates claim even larger losses. Other estimates claim even larger losses.

Vogtle cost upgrade causes rethinking of $25 billion nuclear plant’s future

Earlier this week, Georgia Power revised cost estimates for its share of Vogtle construction from $7.3 billion to $8.4 billion. The increase led financial ratings firm Morningstar to downgrade the utility from A3 to Baa1 status.

Localized Analysis Essential to dealing with Growth in DERs

More than ever, these data driven decisions will need to leverage granular spatial and temporal operational and commercial data to support informed decisions by whatever form of governing body emerges.

Southern Co. sells Florida power assets to NextEra Energy

This reflects an equity value of about $5.075 billion