Arcos Inc. released its Arcos Crew Manager software to give utility storm managers and others access to a computer-generated board for visually organizing and mobilizing crews required during large power restoration events.
Crew Manager is powered by a cloud-based, enterprise SaaS system that Iberdrola USA, NSTAR and Pepco Holdings Co. now use. Crew Manager’s point-and-click graphics let supervisors tap smartphones, tablets, PCs and touch-screen interactive whiteboards to immediately see where crews are working and, if needed, reassign them as power restoration progresses.
With Crew Manager’s “virtual board,” supervisors can track crews by job classification, staging area, elapsed-time worked and status. Working shifts, rest time, emergency callouts and work exceptions appear as movable icons, so users can quickly visualize ongoing work and potential needs. Users can reorganize crews with a click to address the constant inflow of questions and information that come with storm restoration work, according to Arcos.