HUNTSVILLE, Ala., Feb. 26, 2002 — Intergraph Corp. today announced that The Empire District Electric Co. has purchased Intergraph’s configurable commercial off-the-shelf (COTS) solutions, G/Electric for GIS management and InService, for outage and mobile workforce management.
Based in Joplin, Missouri, EDE is an investor-owned utility that provides electric service to approximately 150,000 customers in southwest Missouri, southeast Kansas, northeast Oklahoma, and northwest Arkansas.
G/Electric and InService will provide EDE with a Geospatial Resource Management (GRM) environment, in which pre-integrated software products support a seamless workflow among applications that provision and maintain its service-delivery network.
Users can analyze and dispatch routine service-related work orders and trouble orders from a single environment, eliminating the traditional barrier between commercial and operational units and providing customers with superior service response. InService’s outage management capability will enable EDE to manage day-to-day network operations more efficiently and reduce restoration time during power outages throughout its 10,000 square-mile service territory.
According to Mike Palmer, vice president of Commercial Operations at EDE, “Intergraph’s configurable COTS approach to the G/Electric and InService product lines allows us to benefit from the collective best practices of our industry peers and helps defray the risk of `stranding’ as technology advances. We also wanted one company to be accountable and responsible for the integrated GRM environment.” Intergraph is the only single-source vendor who can provide integrated GIS, outage management, and mobile workforce management systems and associated implementation and project management services.
“Intergraph’s one-stop approach means we can implement these solutions faster with one cohesive implementation team and customer interface point. Rapid implementation means faster system benefits and payback from Empire’s IT investment,” said Arthur Spencer, vice president of Customer Services for Intergraph. He added, “We look forward to working with Empire as they realize the benefits of geospatial solutions in their organization.”
Intergraph Background Information
Intergraph Utilities provides the world’s Windows NT-based Geospatial Resource Management solutions for utilities. Intergraph Utilities solutions integrate a full range of asset information management and decision support tools into a truly blended, enterprise IT environment. The company’s products for Geospatial Resource Management include G/Technology for electric, gas, water/wastewater, and pipeline companies; FRAMME; and FRAMME Web View and Field View. Dedicated to streamlining the entire workflow, Intergraph also offers the InService suite of products, addressing outage management, workforce management, crew dispatch, and mobile data needs.
Intergraph Corporation is a worldwide provider of end-to-end technical solutions and systems integration. Intergraph’s vertically focused divisions develop, market, and support software and services for local and national governments and for the following global industries: process, power and offshore; utilities and communications; public safety; mapping and GIS; and earth imaging. More information on products and services offered by Intergraph’s core businesses can be found at www.intergraph.com.