Entergy opens ‘Center of Excellence’ to train new line workers

Ron Suhm, instructional designer, demonstrates the augmentation- virtual reality tool to those attending the Center of Excellence dedication.

This week Entergy announced that its new Center of Excellence (COE), a high-tech training facility for new line workers, recently opened in Clinton as part of the company’s Knowledge and Skills Training (KAST) facility.

The COE consolidates training for line workers without previous experience from Entergy locations in Arkansas, Louisiana, Texas and Mississippi. It provides centralized, standardized and consistent delivery of the new-hire boot camp curriculum.

The center will also serve as the pilot location for new innovative learning methods, the evolution of all instructional materials and new technology for the distribution organization. The COE offers an engaging and immersive environment designed to enhance the learning experience. Tools to achieve this include:

  • augmented/virtual reality,
  • an interactive driving simulator,
  • digital touchscreen boards,
  • transformer simulators and
  • drones.

“We want to ensure we have top-of-the-line facilities for training our crews,” said Haley Fisackerly, Entergy Mississippi president and CEO. “The Center of Excellence is a great example of providing our team members with the new equipment and modern technology needed to become the premier utility.”

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The COE is currently hosting its inaugural line worker boot camp. In 2021, the facility will host six sessions of the 10-week bootcamp, with 12 students per class. Each of Entergy utility’s learning and development centers in Entergy’s four-state service area, including the KAST Center, will continue to provide experienced line workers with ongoing training and education.

Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of $11 billion and approximately 13,600 employees.

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The Clarion Energy Content Team is made up of editors from various publications, including POWERGRID International, Power Engineering, Renewable Energy World, Hydro Review, Smart Energy International, and Power Engineering International. Contact the content lead for this publication at Jennifer.Runyon@ClarionEvents.com.

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