FirstEnergy restores service to 90 percent affected by Hurricane Irene

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Akron, Ohio, September 1, 2011 As flooding subsides and crews are able to access more of the damaged areas, FirstEnergy has restored service to more than 850,000 of the 920,000 Jersey Central Power & Light, Metropolitan Edison, Pennsylvania Electric Co. and Potomac Edison customers affected by Hurricane Irene. The company expects to restore service to the majority of the remaining customers by the end of the weekend.

Prior to this, flooded areas, particularly in northern New Jersey, made it impossible for company crews to access many of the damaged areas and restore service.

More than 4,500 FirstEnergy employees have been working around the clock to restore power to customers. As part of this effort, other FirstEnergy crews that have been performing restoration work in other areas of the company will be redeployed to the hardest hit JCP&L areas over the next several days.

In addition, about 100 line workers from outside utilities and contractors are arriving in New Jersey and Pennsylvania today, with more scheduled to arrive tomorrow, to help FirstEnergy make continued progress.

In addition to the previously mentioned FirstEnergy utilities, line workers, damage assessors, hazard responders, call center representatives and forestry crews from the following FirstEnergy companies also have been involved in the Hurricane Irene restoration effort: Ohio Edison, Cleveland Electric Illuminating Co., Pennsylvania Power, Toledo Edison, West Penn Power and Mon Power.

Based on current damage assessments, the following estimated service restoration times have been established:

 * JCP&L — Overall, more than 603,000 of the 670,000 affected customers have had power restored. A majority of the remaining 67,000 customers should have power restored by the weekend, with full restoration expected by early next week.

 * Met-Ed — More than 191,000 customers have been restored at this time, down from a peak of 200,000. A majority of the remaining 9,000 customers should have power restored by Sunday.

 * Penelec — The majority of the 37,000 customers affected by Hurricane Irene have had power restored, with repairs continuing today in some isolated locations. Penelec crews also are in the process of restoring service to several thousand customers who lost power when thunderstorms moved through its service area this morning.

Hurricane Irene also affected 19,000 customers in Maryland served by Potomac Edison. Service was restored to all of these customers by Monday, and FirstEnergy crews and other support personnel involved in that restoration effort were deployed to JCP&L areas.

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The Clarion Energy Content Team is made up of editors from various publications, including POWERGRID International, Power Engineering, Renewable Energy World, Hydro Review, Smart Energy International, and Power Engineering International. Contact the content lead for this publication at

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