Vattenfall, one of Europe’s largest electricity and heat retailers and producers, has awarded Accenture a five-year agreement to digitally transform its human resources function, including deployment of a new platform and delivery of end-to-end HR services.
Accenture will deliver a full HR as-a-Service offering, including a digital transformation based on SAP SuccessFactors solutions, and supported by HR applications including ServiceNow, SAP Fieldglass and Concur solutions, which will be cloud-based.
Technologies Accenture will deploy in the project will include robotics process automation, artificial intelligence and analytics as part of the business process services.
Stefan Dohler, CFO at Vattenfall, emphasizes that the decision to form strategic partnerships is in line with Vattenfall’s overall strategic direction.
“We have reached an important milestone,” Dohler said. “Reducing costs is only one objective, getting “Ëœstate-of-the art systems’ suited to a company of Vattenfall’s size and international set-up is just as important. We will also benefit from the further technological developments in that area. These strategic partnerships will improve our competitiveness long-term, as well as allowing Vattenfall to focus on its core business.”
Accenture Operations and Accenture Technology will design, build and implement the full spectrum of HR services for all Vattenfall employees. These include recruitment, contingent worker management, performance management, reward, benefits, learning and training delivery administration, workforce administration, pension administration in Germany and payroll services working with third-party vendors.
Accenture Consulting will work with Vattenfall to provide a global process design to harmonize the HR services and end-user experience in addition to providing change-management support.
“Digital transformation is a key part of our business strategy, and our digital HR transformation project will take us much further on this journey,” said Kerstin Ahlfont, Senior Vice President, Human Resources, Vattenfall. “Accenture’s deep industry and technology knowledge and experience will help ensure that our new HR IT systems and processes continuously improve the work environment long term.”
Accenture will deliver the services from its delivery centers in, Prague and Mumbai, and Vattenfall’s locations in Stockholm, Amsterdam, Hamburg, Berlin, Forsmark, Ringhals and Lulea.